General terms and conditions

Terms and Conditions

In force as of 23.03.2026

Fiber One Ltd. (hereinafter referred to as the “Company” or “Fiber One”) owns and manages at www.digi.uk  (“Website”) a website through which information is presented about the services and products provided by the Company as well as a series of various information aimed at promoting the Company, its services and products or for the purpose of fulfilling certain legal provisions. Website users can order certain services and products offered by the Company through the website.

The use of the website implies the unconditional acceptance of the terms and conditions. The services provided through the Website are addressed to persons over 18 years of age.

The Website is exclusively managed by Fiber One Ltd..

To use the Website, you must read and accept the Terms and Conditions in their entirety.

Continuing to visit the website implies that you agree to the Terms and Conditions.

Fiber One reserves the right to change, correct, modify, add and/or withdraw the Terms and Conditions in part or in whole. The User confirms that he has read and accepted these Terms and Conditions in their entirety. If you do not accept the present Terms and Conditions, please do not use this website.

The entire content of this website (images, text, graphics, symbols, trademarks, logos, web graphics, scripts, programs and databases) is the exclusive property of Fiber One Ltd. and is protected by copyright law (UK copyright protection for websites is governed primarily by the Copyright, Designs and Patents Act 1988 (CDPA). The use of any of the elements listed above without obtaining prior consent from the rights holders is punishable under applicable law.

Website content www.digi.uk may not be reproduced, modified, transferred, distributed, republished, copied or transmitted in any form, including electronic form without the prior written permission of Fiber One Ltd.

Liability

Fiber One Ltd. is in no way liable for losses (direct or indirect), loss of business opportunities or opportunities or for unearned profits, by the user or by third parties with whom the user is in any legal relationship, as a result of the non-functioning or improper functioning of the website or websites linked to it. The respective links represent a facility granted to users, Fiber One Ltd. not having any control over the functionality of the respective sites, over the content, services and products presented on those sites.

Personal data protection

Information regarding the processing of personal data can be found here.

Other Provisions

The provision by any client of false, incomplete information, the omission to provide the necessary information (including, but not limited to, presenting under a false identity, attributing such an identity to another person, by fraudulent use of a document of any type, using the real identity of another person, to induce or maintain in Fiber One Ltd., in order to produce a legal consequence) in any communication with Fiber One Ltd., regardless of the method used (e.g.: telephone, written, electronic) represents the exclusive responsibility of the respective person and may incur his liability, according to the law.

In such cases, Fiber One Ltd. is exempted from liability in this regard, including for the operations undertaken by Fiber One Ltd. based on such false, incomplete information or in the absence of the necessary information.

Governing Law

These Terms and Conditions are governed by English law. Any disputes arising out of the use of this Website shall be subject to the exclusive jurisdiction of the English courts.

The Website is intended exclusively for users in the United Kingdom.

Contact

For any information regarding the Website, users may contact the Company by:

  • e-mail: help@digi.uk
  •  phone: 0044 1582 367070 
  • letter sent to the postal address: Fiber One Ltd, Unit 6-7, Harrier Court, Woodside Road, Luton, LU14DQ, United Kingdom.                            

Cookies are important even when they’re not sweet.They allow you to use the shopping cart, the website’s admin panel, pay bills, customize your experience on the website, tell us which pages have been visited, help us measure ad effectiveness, and provide us with information about behavior on this website, allowing us to improve communications and products.

By clicking "ACCEPT," you agree to the use of cookies for displaying personalized advertising, using social media plugins, and understanding how the website works. You can always modify the settings by clicking the "SETTINGS" button. If you want to learn more about cookies, please click here.

Your choice regarding cookies on this site
Necessary Cookies/Necessary Technologies/Functional Cookies
These Cookies ensure the optimal functioning of Website, they enable core functionalities such as security, network management, and accessibility. These cookies are not used to identify you as a visitor to our website and cannot be deactivated in our systems. For this type of cookie consent is not mandatory.
Details
  • Displaying sections of the site
  • Remembering personal preferences(including cookie settings)
  • Retaining login details(except for logins through a third-party platform, see below)
  • If applicable, retaining the shopping cart and tracking the progress of an order
Cookies subgroup
Cookies Name
Provider
Description
Validity
www.digi.uk
__Host-authjs.csrf-token
Digi
Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitors
Session
www.digi.uk
__Secure-authjs.callback-url
Digi
Used in order to detect spam and improve the website’s security
Session
www.digi.uk
__Secure-authjs.session-token
Digi
It ensures secure handling of session tokens, which are essential for maintaining authenticated user sessions
Persistent
www.digi.uk
CONSENT
Alphabet Inc, Google LLC, Google Ireland Limited
Used to save user consent choices
730 days
www.digi.uk
_GRECAPTCHA
Alphabet Inc, Google LLC, Google Ireland Limited
Used to protect the site against spam enquiries on contact forms
179 days
www.digi.uk
SAPISID, SSID, APISID, __Secure-1PSID, __Secure-3PAPISID, __Secure-1PAPISID, __Secure-3PSIDCC, __Secure-3PSID, SIDCC, SID, HSID
Alphabet Inc, Google LLC, Google Ireland Limited
Cookies associated with Google’s security, authentication, and session management functions across its platforms
2 years
www.digi.uk
NID, _Secure-ENID, _Secure-YEC
Alphabet Inc, Google LLC, Google Ireland Limited
These cookies are used by Google to store user preferences and protect user data across Google services
1 year
www.digi.uk
lang
Digi
Stores the user’s language preference for the site
3649 days
www.youtube.com
__sak
Alphabet Inc, Google LLC, Google Ireland Limited
Used to save information on user preference for video (Youtube)
Session
www.youtube.com
yt-player-bandaid-host, yt-player-bandwidth, yt-player-headers-readable, yt-remote-cast-installed, yt-remote-connected-devices, yt-remote-device-id, yt-remote-fast-check-period, yt-remote-session-app, yt-remote-session-name, VISITOR_INFO1_LIVE, YSC
Alphabet Inc, Google LLC, Google Ireland Limited
YouTube functional cookies supporting YouTube video playback, casting, and related preferences
Session
www.digi.uk
remote_sid/APISID, pm_sess, LAST_RESULT_ENTRY_KEY
Alphabet Inc, Google LLC, Google Ireland Limited
Session Management/Authentication Cookies, used for the setup and the usage of YouTube video on the website
Session
www.digi.uk
test_cookie
Alphabet Inc, Google LLC, Google Ireland Limited
It is a test for authorisations of cookies setting in user browser (Youtube)
1 day
www.youtube.com
PREF, YEC
Alphabet Inc, Google LLC, Google Ireland Limited
Used to save user preferences for video player from a YouTube integrated video or various informations like configuration of your prefered page, video player parameters, automatic plan options, random content and Youtube player size
1 year
www.youtube.com
CGIC
Alphabet Inc, Google LLC, Google Ireland Limited
This is used to provide search results by automatically completing search queries based on the user’s initial input(Youtube)
6 months
www.youtube.com
UULE
Alphabet Inc, Google LLC, Google Ireland Limited
Used to determine the geographical position of user (YouTube)
6 hours
www.digi.uk
Ar_debug
Alphabet Inc, Google LLC, Google Ireland Limited
Used for debugging purposes related to Google Analytics and its attribution functionality
1 year

These cookies provide insights into which pages of the Website the user has visited, how long the user has visited a specific page, or whether the user has previously visited the Website, evaluation of user’s navigation behaviour on Website to improve our website’s performance, functionality, and user experience. With these cookies, Digi obtains a general picture of Website visit. This allows Digi to analyse where and when, for example, errors occur on our website. These cookies collect information in an aggregated and anonymous form, meaning they do not personally identify individual users. If you do not accept these cookies, we will not be informed of your visit to our site.
Details
  • Site traffic analysis: number of visitors, geographical area, device type, browser, etc.
  • A/B testing to optimize the site layout
  • Analysis of the time spent by each visitor on our web pages
  • Requesting feedback on specific parts of the site
Cookies subgroup
Cookies Name
Provider
Description
Validity
www.digi.uk
FPID
Alphabet Inc, Google LLC, Google Ireland Limited
Used to save a value definining client ID for request made to Google servers
2 years
www.digi.uk
FPLC
Alphabet Inc, Google LLC, Google Ireland Limited
Used to save a unique ID which is used for statistical data on how visitor uses website
20 hours
www.digi.uk
_ga, _ga_
Alphabet Inc, Google LLC, Google Ireland Limited
Google Analytics cookies that generate unique user IDs to track user interactions across pages
2 years
www.digi.uk
_gat
Alphabet Inc, Google LLC, Google Ireland Limited
Used by Google to distinguish users and reduce the request rate
1 minute
www.digi.uk
AMP_TOKEN
Alphabet Inc, Google LLC, Google Ireland Limited
Monitors the number of sessions for analytical purposes (to avoid double counting)
Up to 1 year
www.digi.uk
_gac_
Alphabet Inc, Google LLC, Google Ireland Limited
Measures user activity and ad campaign performance.
90 days
www.digi.uk
_gac_
Alphabet Inc, Google LLC, Google Ireland Limited
Legacy Google Analytics cookies provide details on user visits, session times, and referrer data.
2 years
www.digi.uk
_gid
Alphabet Inc, Google LLC, Google Ireland Limited
Generates unique IDs per session, often used to differentiate users within sessions in Google Analytics.
1 day
www.linkedin.com
s_tp, s_plt, s_ips
LinkedIn
Cookies used for tracking user sessions and interactions on the LinkedIn platform
Session
www.youtube.com
PREF, LOGIN_INFO, VISITOR_PRIVACY_METADATA, GPS, VISITOR_INFO1_LIVE, GEUP, YSC, wide
Alphabet Inc, Google LLC, Google Ireland Limited
Analytics and user preferences: Used to remember preferences and other information, such as activating Google’s SafeSearch filter. It is used for security, analytics, functionality, advertising, and playing embedded YouTube videos.
6 months

These cookies can track users’ browsing across multiple sites and build profiles based on their social media interactions. We use these cookies for advertising purposes. If you have a Meta (Facebook, Instagram) account or a Google account, Digi can show you publicity for products, services and promotions that may interest you with the help of Facebook Custom Audience, Facebook Pixel and Google Adwords. This may have an impact on the content and messages displayed on other websites you visit. If you do not authorise these cookies, you may not be able to use or view these sharing tools.
Details
  • Social media interactions (like & share)
  • Ability to log in using a third-party platform (Facebook, Google, etc.)
  • Running content from third-party platforms (YouTube, SoundCloud, etc.)
Cookies subgroup
Cookies Name
Provider
Description
Validity
www.facebook.com
A11y
Meta Platforms Ireland Ltd.
UUser identification, storing user preferences
1 day to 5 years
www.facebook.com
csm
Meta Platforms Ireland Ltd.
To ensure fraud prevention
90 days
www.facebook.com
P
Meta Platforms Ireland Ltd.
Contains the user’s chat status
session
www.facebook.com
S
Meta Platforms Ireland Ltd.
This cookie is set by Google services when a user logs into their Google account. It protects user sessions from attacks and unauthorized access
session
www.facebook.com
x-referer
Meta Platforms Ireland Ltd.
Used to store information about each page accessed
session
www.facebook.com
dpr
Meta Platforms Ireland Ltd.
Used for user identification, storing user preferences. Helps provide an optimal experience for your device’s screen.
7 days to 5 years
www.facebook.com
wd
Meta Platforms Ireland Ltd.
Helps provide an optimal experience for your device’s screen.
7 days
www.facebook.com
cppo
Meta Platforms Ireland Ltd.
This cookie is used by Facebook to track user behaviour
1 day
www.google.com
GED_PLAYLIST_ACTIVITY
Alphabet Inc, Google LLC, Google Ireland Limited
Displaying YouTube content, advertising
session
www.google.com
T9S2P.resume
Alphabet Inc, Google LLC, Google Ireland Limited
Displaying YouTube content
2 years
www.facebook.com
act, c_user, presence, sb, xs
Meta Platforms Ireland Ltd.
These cookies manage user sessions, enable Messenger chat functionality, store unique session IDs, identify browsers for authentication, keep users logged in across pages, and maintain security by storing the visitor’s Facebook ID
90 days
www.facebook.com
datr, fr, locale, usida
Meta Platforms Ireland Ltd.
These cookies enhance security and fraud prevention, store the browser ID, collect unique identifiers for targeted advertising, and retain the display location of the last logged-in user. They encrypt the browser and Facebook IDs for added security
2 years
www.tiktok.com
_ttp, ac_csrftoken, cookie-consent, passport_csrf_token, passport_csrf_token_default, stable, tt_csrf_token, tt_webid, tta_attr_id, tta_attr_id_mirror
ByteDance Ltd.
Used to measure and optimize the performance of our advertising campaigns and to personalize content and advertising on TikTok
13 months
www.linkedin.com
AnalyticsSyncHistory, bcookie, li_gc, li_sugr, lidc, UserMatchHistory
LinkedIn
Used to measure and optimize the performance of our advertising campaigns and to personalize content and advertising on LinkedIn
2 years

These cookies are used to deliver advertisements that are more relevant to users and their interests. They track users across websites, collecting data on their browsing behaviour, preferences, and interactions with ads. This information helps advertisers create user profiles and deliver targeted advertising campaigns. For Google advertising cookies specifically you can change settings via Google Ads Preferences Manager. Google also recommends that you install the Google Analytics Opt-out Browser Add-on. If you do not authorise these cookies, your advertising will be less targeted.
Details
  • Providing site advertising tailored to the conclusions we draw about you based on your browsing history on the site and, in some cases, based on the profile we create about you. We do this to keep the site profitable, so we don’t charge visitors a fee to access it.
  • Even if such cookies are not used, please note that you will still see ads on our site, but they will not be tailored to your interests. These ads may be adjusted based on the content of the page.
Cookies subgroup
Cookies Name
Provider
Description
Validity
www.doubleclick.net
IDE, ANID
Alphabet Inc, Google LLC, Google Ireland Limited
Used to show personalized advertising & analytics
1 year
www.google.com
__gads, _gcl_gb, 1P_JAR, AEC, DV
Alphabet Inc, Google LLC, Google Ireland Limited
Cookies for tracking user interactions, delivering personalized ads, and measuring ad performance
13 months
www.google.com
DSID, FLC, AID, TAID, exchange_uid, uid
Alphabet Inc, Google LLC, Google Ireland Limited
This cookie is set to note your specific user identity. Contains a unique encoded/encrypted ID.
2 years
www.facebook.com
_fbp, _fbc, fr
Meta Platforms Ireland Ltd.
Tracking user behavior on websites and attributing actions to Facebook Ads campaigns
3 months
www.bing.com
_uetsid, _uetvid, MUID
Bing and Microsoft services
Used by Bing.com to determine relevant advertising to show to the user.
13 months
www.youtube.com
DEVICE_INFO
Alphabet Inc, Google LLC, Google Ireland Limited
This cookie enables YouTube to enhance the user experience and ensure optimized video playback by recognizing the user's device type and specifications
5 months
www.google.com
_gcl_au, _gcl_dc, _gcl_aw
Alphabet Inc, Google LLC, Google Ireland Limited
Used by Google Ads for conversion linking, by measuring and attributing user actions across different websites and ads
3 months
www.google.com
SAPISID, APISID, SSID, SIDCC, SID, HSID
Alphabet Inc, Google LLC, Google Ireland Limited
These cookies verify user identity and track activity across Google properties
13 months
www.google.com
__Secure-3PAPISID, __Secure-1PAPISID, __Secure-1PSID, __Secure-3PSID, __Secure-1PSIDCC, __Secure-3PSIDCC
Alphabet Inc, Google LLC, Google Ireland Limited
Used by Google to secure user data, track interactions across properties, and support personalized ads
13 months
www.google.com
1P_JAR
Alphabet Inc, Google LLC, Google Ireland Limited
Sets a unique ID to remember preferences and other information, such as website statistics and conversion tracking
30 days
www.google.com
OTZ
Alphabet Inc, Google LLC, Google Ireland Limited
Used to track website traffic information
1 month
www.google.com
AEC
Alphabet Inc, Google LLC, Google Ireland Limited
Used to detect spam, fraud, and abuse
6 months
www.google.com
DV
Alphabet Inc, Google LLC, Google Ireland Limited
This cookie is used to save user preferences
1 year
www.google.com
_id
Alphabet Inc, Google LLC, Google Ireland Limited
For ad serving
2 years
www.google.com
_ssum
Alphabet Inc, Google LLC, Google Ireland Limited
This cookie stores a unique ID that identifies a returning user's device. The ID is used for targeted ads
29 days
www.google.com
evid_0046
Alphabet Inc, Google LLC, Google Ireland Limited
Tracking cookie
540 days
www.google.com
evid_0046-synced
Alphabet Inc, Google LLC, Google Ireland Limited
Tracking cookie
1 day
www.google.com
campaign
Alphabet Inc, Google LLC, Google Ireland Limited
This cookie is used to store information about the campaign through which the user arrived during the session
1 year
www.bing.com
BFBUSR
Bing ad Microsoft services
Measures traffic from campaigns, clicks on banners, CTAs, and tracks the order flow. This cookie is used for ad tracking
390 days
www.bing.com
OIDI
Bing and Microsoft services
This cookie is used by the Bing advertising network for ad tracking purposes
3 months
www.bing.com
_RxBf
Bing and Microsoft services
Measures traffic from campaigns, clicks on banners, CTAs, and tracks the order flow
1 year
www.bing.com
ACLUSR
Bing and Microsoft services
This cookie allows us to serve relevant ads to visitors in the Microsoft Bing network
390 days
www.bing.com
BFB
Bing and Microsoft services
This cookie helps us target and track the performance of advertising campaigns in the Bing advertising network
390 days
www.bing.com
OID
Bing and Microsoft services
This cookie is used by the Bing advertising network for ad tracking purposes
3 months
www.bing.com
ACL
Bing and Microsoft services
This cookie is used for ad tracking purposes
3 months
www.bing.com
OIDR
Bing and Microsoft services
This cookie is used by the Bing advertising network for ad tracking purposes
3 months
www.youtube.com
dkv
Alphabet Inc, Google LLC, Google Ireland Limited
Set by YouTube to provide ads more relevant to you and your interests. It is also used to limit how many times you see an ad and help measure the effectiveness of advertising campaigns
1 year
www.google.com
s_gl
Alphabet Inc, Google LLC, Google Ireland Limited
Used to provide ads more relevant to you and your interests, as well as to help measure the effectiveness of advertising campaigns
1 year
www.bing.com
SRCHUID, SRCHD, MSPTC, SRCHHPGUSR, SRCHUSR
Bing and Microsoft services
This cookie tracks interactions on the website after someone clicks on a Bing ad
13 months